CYTEL Technology AG, Press releases, media reports

Home Contact Press Events

Further information:

Press contact:
Gabriele Jäkel
Fon: +49 (0)621-84477.0

Maja Schneider
IT Public Relations
Fon: +49 (0)30-79 70 87 71
Email: info@majaschneider.de

Press, Events

Press relaeses

Events

Graphic download

Corporate Information

About CYTEL®

CEO, supervisory board

Reference cutomers

Contact informationen

Sales office (Germany)

Sales office (Austria)

Sales office (Swiss)

Sales office (UK)

Unified Communication with CYTEL.iBX VoIP PABX

Unified Communications enhances your communications system and increases business value by offering a more productive and accessible solution to customers and colleagues. Todays employees have a variety of different devices: phone, fax, fixed line phone, several different voicemails and a home office. Not to mention the amount of different phone numbers on the business cards. And despite all efforts, repeatedly contact attempts still fail.

From simple phone calls, SMS, fax, voivemail to complete contact centers, the importance of Unified Communication is growing fast. Convergent Networks allow the direct integration of IT and telecommunications systems. The CYTEL® Technology AG meets this challenge with an integrated solution, which also seamlessly integrates into existing systems such as Tobit® and Outlook / Exchange®. Through the consideration of Fixed Mobile Convergence as a universal approach, mobile phones and home offices and SIP lines are handled from CYTEL.iBX like any internal extension. The advantages for your business: Employees, for example, are reachable under one single phone number, they have got only one voicemail system and they can participate with mobile phones and at home, all the central services of the PBX.

CYTEL.iBX VoIP Communication Suite

A consistent step forward is the merging of all messages into a single, intuitive application. The clearly arranged communication suite manages all kind of messages under one user interface - e.g. fax, SMS, user messages and voicemail. For the fast access to contact information, the address book is directly integrated. The team status bar, sending of notes or the SMTP interface completes the communication suite. The integrated TAPI-interface enables you to use CTI with your corporate solution, by taking advantages and opportunities of a modern Unified Communication Systems. Sending SMS to sales people on the road, while simultaneously taking a call and directly forwarding another one, does not only shorten your reaction times, it also accelerates and effectives your business communication. An up-to-date communications system, merging IT and telecommunications, can give your business tools to be more productive and accessible to customers and colleagues.

Unified Communication as a direct part of your phone system

Why pay more in systems from different vendors, when you can purchase everything at the price of a modern telecommunications system (VoIP PABX) from one source? CYTEL.iBX remains even with the new version 3.0 faithful - all functions, even Fixed Mobile Convergence and Unified Communication - are a direct part of the VoIP PBX. CYTEL.iBX comes without any add-ons or option packs and includes the whole
functionality already within the package. Leasing offers and service contracts take also part of our portfolio. With CYTEL.iBX, the CYTEL® Technology AG makes Unified Communication to an affordable topic for small and medium-sized businesses.